Return and Refund Policy

Karen Hoyos International LLC Return and Refund Policy

Thank you for your purchase with Karen Hoyos International LLC. We are committed to providing you with high-quality digital products, including online courses and retreats. Our return and refund policy is as follows:

Refund Eligibility:

You are eligible for a refund if your request meets the following conditions:

• The request for a refund is made within 7 days of the purchase date.

Process for Requesting a Refund:

To request a refund, please follow these steps:

1. Email us at contacto@karenhoyos.com with your purchase details and the reason for the refund request.
2. Our customer service team will review your request and respond within 48 hours with the next steps.

Please note that refunds may take up to 10-15 business days to process.

Contact Information:

If you have any questions or concerns about our Return and Refund Policy, please contact us at contacto@karenhoyos.com.

Shipping Policy

Karen Hoyos International LLC Shipping Policy

As Karen Hoyos International LLC specializes in digital products, such as online courses and retreats, we do not offer physical shipping. Upon purchase, you will receive access to your digital product through email or a direct link to our platform.

Access to Digital Products:

• After your purchase is confirmed, you will receive an email with instructions on how to access your digital product.
• Please ensure your email address is correct at checkout to avoid any delays in receiving your product.

Contact Information:

For any questions related to accessing your digital product, please contact us at contacto@karenhoyos.com.

Privacy Policy

Karen Hoyos International LLC Privacy Policy

At Karen Hoyos International LLC, we are dedicated to protecting your privacy and handling your personal information with care. This policy outlines how we collect, use, and safeguard the information you provide us.

Information Collection and Use:

We collect information from you when you register on our site, place an order, subscribe to our newsletter, or fill out a form. The information collected may include your name, email address, mailing address, and payment information.

How We Use Your Information:

The information we collect may be used in the following ways:

• To personalize your experience
• To improve our website and offerings
• To process transactions
• To send periodic emails regarding your order or other products and services

Information Protection:

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

Contact Information:

For any questions or concerns about our Privacy Policy, please contact us at contacto@karenhoyos.com.