Return and Refund Policy

Karen Hoyos International LLC

Thank you for your purchase with Karen Hoyos International LLC. We provide educational digital programs and experiential learning opportunities designed for individual consumers.

Digital Educational Products

Due to the digital nature of our educational programs, immediate access to learning materials is granted upon successful enrollment.

Refund requests for digital educational products may be considered only if submitted within seven (7) days of the original purchase date, provided that access to the core educational materials has not been substantially consumed.

In-Person Educational Experiences and Retreats

For in-person educational experiences, retreats, or live events, enrollment grants immediate access to digital preparatory materials and event-related information.

Due to logistical planning, limited capacity, and experiential delivery, in-person educational experiences and retreats are non-refundable once access has been granted, unless otherwise stated in writing

How to Request a Refund

To request a refund (when eligible), please email contacto@karenhoyos.com with:

-Your full name
-Purchase details
- Reason for the request

Our team will review your request and respond within 48 hours. Approved refunds may take 10–15 business days to process, depending on the payment provider..

Important Disclosure

All programs and experiences offered by Karen Hoyos International LLC are educational in nature and intended for personal learning purposes only.

Individual experiences and outcomes vary. No personal, financial, emotional, or professional results are guaranteed.

Shipping & Delivery Policy

Karen Hoyos International LLC

Karen Hoyos International LLC offers digital educational products and experiential learning programs. We do not ship physical goods.

Access to Digital Products

Upon successful purchase, participants receive immediate access to digital educational materials via email or a secure platform link.

Please ensure your email address is entered correctly at checkout to avoid delays.

For access-related questions, contact contacto@karenhoyos.com.

Privacy Policy

Karen Hoyos International LLC

Karen Hoyos International LLC is committed to protecting your privacy and personal information.

Information We Collect

We may collect personal information such as:

-Name
-Email address
-Billing details
-Payment information

How We Use Your Information

Information collected may be used to:

-Process transactions
-Deliver educational materials
-Communicate regarding purchases or program updates
-Improve our offerings and user experience

Information Protection

We implement appropriate security measures to safeguard personal data. Access is limited to authorized personnel who are required to maintain confidentiality.

For privacy-related questions, contact contacto@karenhoyos.com.